The rules everyone follows on Maternity

This policy applies to everyone with a Maternity account or who otherwise interacts with Maternity, members and the co-caregivers (partner, grandparent, nanny) they invite into a baby’s data. It applies in addition to our Terms of Service.

Use Maternity lawfully and in good faith. You may not:

• Break the law, or use Maternity to facilitate anything unlawful.
• Harass, threaten, dox, intimidate, or abuse anyone you interact with through Maternity, including the co-caregivers you share data with and our team.
• Impersonate anyone, claim credentials you do not hold, or misrepresent your affiliation with us.
• Log data about, or share data belonging to, another person without the right or their consent to do so.
• Infringe anyone’s intellectual property, privacy, or publicity rights, or share another person’s private information without their consent.
• Copy, scrape, mirror, or republish the trackers, Sophie’s responses, our articles, or the podcast for commercial purposes without our written permission.

• You may record information, photos, and milestones about your own child, on the understanding that you are the parent or legal guardian and have the right to do so.
• Don’t log or share another child’s identifying information, names, images, schools, or precise locations, without that child’s parent or legal guardian’s consent.

Sophie is an AI mom-coach, an information tool, not a clinician. When you use her, you agree not to:

• Attempt to extract Sophie’s system prompts, our model weights, or another person’s data through her.
• Use Sophie to generate content that is unlawful, designed to harm a real person, including yourself or your baby, or that spreads health misinformation.
• Present Sophie’s output to someone else as medical advice, particularly to discourage them from seeking care. See our Medical Disclaimer.
• Use automated tools to script, scrape, or load-test Sophie.

• Do not attempt to gain unauthorised access, probe for vulnerabilities, scrape, or evade our rate limits without our written permission.
• Do not upload viruses, malware, or content designed to harm other users’ devices.
• Do not use the platform to train AI models with member content, voices, or images.
• Do not create accounts to evade enforcement of this policy.

If you come across something that worries you, a Sophie reply that misled you, a problem with an article, or any safety concern, write to team@maternity.app. For anything urgent, lead with that in your subject line.

For copyright takedowns under EU Directive 2019/790 / DMCA, send your notice to team@maternity.app with the work, the URL of the alleged infringement, your contact, and a statement of good-faith belief.

Depending on severity and history, we may:

• Remove or restrict access to the content in question.
• Warn the account.
• Restrict features (sharing, exports).
• Suspend the account temporarily.
• Terminate the account permanently and refuse re-registration.
• Refer to law enforcement, regulators, or, in the case of child-safety concerns, NCMEC.

If you believe an enforcement decision was wrong, reply to the enforcement email or write to team@maternity.app within 30 days. A different team member than the one who made the original decision will review your appeal.