Terms for parents using Maternity

You are a member if you have created a Maternity account to access content, community spaces, courses, or the marketplace as a buyer. By creating an account, completing checkout, or otherwise using the platform you accept these terms, our Privacy Policy, our Cookie Policy, our Medical Disclaimer, and our Acceptable Use Policy.

If you do not agree with any part of these terms, do not use the platform.

• You must be at least 18 years old and able to enter into a binding contract in your country of residence.
• You must register with accurate information and keep it up-to-date. You are responsible for everything that happens under your account, including by anyone you share credentials with.
• You may not create an account on behalf of someone else, and you may not transfer your account.
• We may refuse, suspend, or close accounts at our discretion if we suspect misuse, false information, or risk to other members.

Course instructors and providers may hold professional credentials, and where they do we display those credentials. Any interaction you have with them through the platform is educational and does not create a clinician–patient relationship unless you separately engage them in a regulated care setting outside of Maternity.

You are solely responsible for any decision you make based on information found on the platform, and you agree to consult a qualified clinician for anything specific to you or your child. See our full Medical Disclaimer for more.

Villages are member-to-member spaces moderated by Maternity. When you post a question, story, photo, voice memo, or any other contribution (your “Member Content”), you keep ownership of it. You grant The Maternity App a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, adapt for technical reasons (resizing, transcoding, transcription), display, and distribute that content within the platform and in feature improvements based on aggregated, de-identified usage.

You agree not to post content that:

• Infringes anyone else’s rights (copyright, privacy, publicity, trademark).
• Contains medical advice presented as professional treatment for another member, unless you are a verified clinician acting in an educational capacity.
• Is unlawful, harassing, hateful, threatening, sexually explicit, or otherwise violates the Acceptable Use Policy.
• Identifies a child by full name, school, or precise location without that child’s parent or legal guardian’s consent.

We do not pre-screen Member Content. We may remove anything that breaks these rules, and we may report illegal content to the relevant authorities.

Courses on Maternity are produced by independent instructors or by us. They are educational in nature. We make reasonable efforts to verify instructor credentials before publication, but we do not warrant that every claim, technique, or recommendation in every course is correct, complete, or appropriate for your situation.

Where a course covers clinical or quasi-clinical topics (medications, supplements, induction, latch difficulties, mental health, infant sleep training, etc.), the instructor is required to include a disclaimer directing you to consult a clinician. That disclaimer does not limit the disclaimer set out above.

Course access is granted under a personal, non-transferable, non-sub-licensable licence for your individual use. You may not download, redistribute, screen-record, or share course materials outside the platform.

The marketplace is a directory of independent third-party providers — clothing brands, fitness coaches, financial advisors, wellness practitioners, and similar. The Maternity App curates this directory and vets providers in good faith, but we are not a direct party to your individual transaction with a provider. Your purchase or service contract is between you and that provider, on the provider’s own terms.

We require listed providers to make accurate representations, hold any required licences or insurance, and comply with applicable consumer-protection law. While we cannot guarantee the quality, safety, suitability, or legality of every product or service, we care about our community and will stand behind the providers we list.

Some areas of the platform require payment. We process payments through Stripe and never store your full card details on our own servers. Prices, taxes, and any recurring billing terms are shown to you at checkout before you confirm.

• One-off purchases (e.g. an individual course). You may request a refund within 14 days of purchase, unless you have explicitly waived that right by starting consumption of the digital content (which we will ask you to confirm at checkout for non-physical, immediately-available items). EU consumers retain any equivalent statutory right of withdrawal under local law.
• Subscriptions. Subscriptions renew automatically at the cadence shown at checkout (monthly or annual) until you cancel. You can cancel any time from your account settings. Cancelling stops the next renewal; it does not refund the current period unless we are required by law to offer one.
• Marketplace purchases. Refund eligibility for marketplace purchases is set by the relevant provider. Where applicable consumer law requires a refund regardless, that law controls.
• Currency, taxes, and chargebacks. All amounts are in the currency shown at checkout. Applicable taxes (VAT, etc.) are added per local law. You agree not to initiate a chargeback without first contacting us; abusive chargebacks may lead to account suspension.

You agree to use the platform lawfully and respectfully. The full rules — and the consequences for breaking them — are in our Acceptable Use Policy. In summary: no harassment, no impersonation, no scraping or automated access, no spamming villages with sales pitches, no uploading malware, no circumventing access controls, and no collecting other members’ personal information for any purpose.

You can report concerning behaviour, harmful content, or a safety issue from any post or profile, or by writing to team@maternity.app.

The platform, our brand, our software, and the courses and materials we produce ourselves are owned by Everseed Ventures or our licensors and are protected by intellectual property law. We grant you a personal, revocable, non-exclusive, non-transferable, non-sub-licensable licence to access and use the platform for your individual, non-commercial use while these terms are in force.

You may not reverse-engineer, scrape, copy, or build derivative services from any part of the platform without our written permission. Trademark and brand assets remain ours.

You can close your account at any time from your settings, or by writing to us. We may suspend or terminate your account if you breach these terms, if we are required to by law, or if leaving your account active would put other members at risk.

On termination, your access to paid features ends and your data is handled per our Privacy Policy (typically deleted within 30 days, with some financial records kept longer where the law requires).

The platform is provided “as is” and “as available”. To the maximum extent allowed by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability. We do not warrant any specific outcome from following educational content, using the marketplace, or participating in the community.

Nothing in this section limits any rights you have as a consumer that cannot be waived under the law of your country of residence.

To the maximum extent allowed by law, The Maternity App and its directors, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or in connection with your use of the platform.

Our total aggregate liability to you for any claim arising from or in connection with these terms or the platform will not exceed the greater of (a) the amount you paid us for the service that gave rise to the claim in the twelve months before the claim arose, or (b) one hundred Canadian dollars (CAD $100).

Nothing in this section excludes liability for fraud, gross negligence, death or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

You agree to defend, indemnify, and hold harmless The Maternity App from any claim, damage, loss, or cost (including reasonable legal fees) arising from your Member Content, your breach of these terms, your breach of applicable law, or your violation of someone else’s rights.

These terms are governed by the laws of Canada and the applicable laws of the Province of Alberta. You and we agree that the primary jurisdiction for any dispute is the competent courts of Alberta, Canada, except that consumers may always bring claims in the courts of their place of residence and benefit from the mandatory protections of their local consumer law.

As we expand into the European Union, EU residents will also be able to use the European Commission’s online dispute resolution platform at ec.europa.eu/consumers/odr. EU jurisdiction is offered as a secondary forum to support future expansion.

We may update these terms from time to time. If a change materially affects your rights, we will email registered members and post a banner in-app at least 30 days before it takes effect. Continued use after the effective date counts as acceptance. If you do not agree, you may close your account.

You can reach our team at team@maternity.app. For privacy and data subject requests, write to team@maternity.app. Postal correspondence: Everseed Ventures, Calgary, AB, Canada.